Alu sa'o i le anotusi
Macy’s App Redesign Primary Function: Polokalama Faʻatau i Telefoni Feaveaʻi e Willy Lai and Dave Torres

O le mamanu Macy’s App Redesign Primary Function: Polokalama Faʻatau i Telefoni Feaveaʻi e Willy Lai and Dave Torres o se manumalo maualuga tele o le fa'ailoga mamalu 2020 A' Design Award Ario i le Vaega Tauva Mamanu Fe'avea'i.


ArioFe'avea'i· 2020

Macy’s App Redesign Primary Function: Polokalama Faʻatau i Telefoni Feaveaʻi

na mamanuina e Willy Lai and Dave Torres

Tagata Fa'atau: Macy's

Manumalo o le A' Design Award Ario i le Vaega Fe'avea'i

26,740

Lanu

Le Mamanu

E Uiga ia Macy’s App Redesign Primary Function: Polokalama Faʻatau i Telefoni Feaveaʻi

Book Text: O le Macy's App o se polokalama faʻatau i telefoni feaveaʻi na toe mamanuina i le 2019 mo masini Android ma iOS. O le polokalama e mafai ai e tagata faʻatau ona suʻesuʻe ma faʻatau oloa faʻafoliga, matagofie ma oloa mo le fale mai se telefoni poʻo se tapleti. O le faʻatulagaga e mama ma faigofie, ma faʻaaogaina faʻailoga vaʻaia mai faʻasalalauga faʻafoliga ma oloa tekonolosi mo tagata faʻatau. O meafaigaluega e faʻavae i luga o le meapueata e lagolagoina ai le suʻesuʻe ma le totogi, ma o vaega o le mea moni faʻateleina e mafai ai e tagata faʻatau ona vaʻavaʻai muamua i oloa aʻo leʻi faʻatauina. O le toe mamanuina na faʻavae i luga o suʻesuʻega tetele a tagata faʻaaoga ma manatu mai tagata faʻatau, ma o le auai a tagata faʻaaoga na faʻateleina ina ua maeʻa le faʻalauiloaina.

Le Fa'ailogaina

E Uiga i le A' Design Award Ario

O le A' Design Award Ario na manumalo ai Macy’s App Redesign Primary Function: Polokalama Faʻatau i Telefoni Feaveaʻi, o se faamaoniga matuā mamalu e tuuina atu i mamanu sili ona lelei, matagofie ma mataʻutia. O ē manumalo i le Ario o galuega susulu tele ma fatufatuaʻi e faaalia ai le poto, le taleni ma le atamai o tagata mamanu. E faamoemoeina Macy’s App Redesign Primary Function: Polokalama Faʻatau i Telefoni Feaveaʻi e avea ma galuega matagofie, o se fesuiaiga mo isi, e iloga i le tomai faapolofesa ma mea fou loloto. O lenei mamanu na manumalo i le A' Design Award Ario o se mea e iloga, ua mataʻina e aogā ma tuleia atu tapulaʻa o le faatufugaga, saienisi, mamanu ma tekonolosi. Macy’s App Redesign Primary Function: Polokalama Faʻatau i Telefoni Feaveaʻi o se mea e fiafia i ai le toatele, e fafagu ai manaʻoga, aumaia ai lagona lelei ma tupu ai le ofo.

I Tua o le Mamanu

Pepa Fa'asalalau

Fa'amaoniaga, sui o le 'au ma fa'amatalaga fa'atekinisi na saunia e le tagata mamanu.

Uiga Fa'apitoa
In 2019, we redesigned Macys app in direct response to customer feedback that our site was in need of improvement. We launched a new app design that was clean, simple, and fashion-inspired. User engagement increased dramatically following the launch of the new design.
Fua & Fa'apipi'i
We developed native apps for Android and iOS platforms.
Fa'ailoga
Macys, Macys App, App, Redesign, UX, user experience, fashion, e-commerce
Tekonolosi Gaosiga
We utilized native app technologies, including camera-based features for scan and pay, and augmented reality features.
Lu'itau o le Mamanu
The creative challenges for this project included creating a user friendly, fashion-inspired design at scale while supporting a variety of business goals for a large and complex traditional organization. Culture transformation was crucial to realize and operationalize the new design.
Su'esu'ega
Extensive user experience research was performed over the course of the project, including user surveys, user interviews, A/B testing, formal usability lab testing, remote usability testing, and guerrilla-style usability tests conducted at Macys stores.
Fa'aosofia
The design of our new app was inspired by premier fashion media and leading consumer technology products, and our goal was to create a clean, simple, and fashion-inspired design that would help differentiate Macys from it's competitors.
Umi o le Poloketi
The project started in October 2018 and finished in October 2019. The team members were based in San Francisco and New York.
Fa'agasologa o Galuega
Users can access the app via a smartphone or table. The new app design streamlines user purchases through a simpler, cleaner, and fashion-inspired design.
Sui o le 'Au
Willy Lai
Dave Torres
Olchi Skant
Ricky J Li
Tussanee Garcia-Shelton
Philis Liu
Amanda Richardson
Stephanie Houle
Fa'aaloaloga o Ata
Images courtesy of Macys.

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