Akbank ATM Primary Function: Interface Milina Fanaovana Transaction Otomatika nataon'i Akbank T.A.S

Ny endrika Akbank ATM Primary Function: Interface Milina Fanaovana Transaction Otomatika nataon'i Akbank T.A.S dia mpandresy sarobidy amin'ny 2021 A' Design Award Volafotsy amin'ny Sokajin'ny Fifanintsanana Famolavolana Serasera, Fifandraisana ary Traikefan'ny Mpampiasa.

VolafotsySerasera· 2021

Akbank ATM Primary Function: Interface Milina Fanaovana Transaction Otomatika

nataon'i Akbank T.A.S

Mpanjifa: Akbank

Mpandresy A' Design Award Volafotsy amin'ny Sokajy Serasera

42,235

Mpandresy Loka Voamarina

Hanamarina ny Sata Loka ho an'ny #114208

Tsidiho ny Tranonkala Jereo ao amin'ny A' Design Award Fanambarana ho an'ny Mpanao Gazety Marika Loka

Loko

Ny Endrika

Momba ny Akbank ATM Primary Function: Interface Milina Fanaovana Transaction Otomatika

Ny ATM Akbank dia interface miorina amin'ny web natao ho an'ny milina fanaovana transaction otomatika. Aseho amin'ny efijery 1024 x 768 pixel ilay interface ary manohana fiteny maro, anisan'izany ny Anglisy, Alemà, Rosiana ary Frantsay. Ny dashboard nampifanarahana manolotra votoaty mifototra amin'ny fomba fitondran-tenan'ny mpampiasa sy ireo maodely fanapahan-kevitra ara-bola. Ny bikan-drindra tsotra sy ny fampahalalana mazava dia manampy ny mpampiasa hanaraka ny dingana tsirairay. Ny fomba mitovy amin'ny finday dia mampiasa fifandraisana efa mahazatra, ary maharitra folo segondra latsaka noho ny teo aloha eo ho eo ny transaction iray.

Ny Fankasitrahana

Momba ny A' Design Award Volafotsy

Nandresy ny A' Design Award Volafotsy ny famolavolana Akbank ATM Primary Function: Interface Milina Fanaovana Transaction Otomatika, fankasitrahana malaza be omena ny famolavolana ambaratonga ambony, tsara tarehy ary mahavariana. Ny mpandresy Volafotsy dia asa mamirapiratra dia mamirapiratra ary mamorona dia mamorona izay maneho ny fahaizana, ny talenta ary ny fahamaotinan-tsain'ny mpamolavola azy. Andrasana ho asa mahagaga, ohatra tsara, mahay amin'ny asa ary vaovao amin'ny halalin-tsaina ny famolavolana Akbank ATM Primary Function: Interface Milina Fanaovana Transaction Otomatika. Ity famolavolana nandresy ny A' Design Award Volafotsy ity dia fikarohana miavaka be ary ankafizina izay mahasoa ary mampandroso ny sisintanin'ny zavakanto, ny siansa, ny famolavolana ary ny teknolojia. Ny famolavolana Akbank ATM Primary Function: Interface Milina Fanaovana Transaction Otomatika dia famoronana mahazo fitaka be izay mamaly ny faniriana, mitondra fihetseham-po tsara ary mamelona fahagagana sy fahatalanjonana.

Ao Ambadiky ny Endrika

Fitaovana ho an'ny Mpanao Gazety

Fankasitrahana, mpikambana ao amin'ny ekipa ary antsipiriany teknika nomen'ny mpanao endrika.

Toetra Manokana: Automated-Teller-Machine experience is one of the pillars for the journey of Akbank of being the future of banking with seamless omnichannel experiences and taking digital transformation to the next level in all areas. It is aimed to be the preferred and recommended cash transaction center that everyone can use the mobile like experience with a smart personalized dashboard based on behavior patterns of users and offers based on their financial decision models.
Refy & Fonosana: 1024px X 768px screens within an Automated-Teller-Machine device
Marika: Banking, Personalized Experience, Smart Banking, Social Banking, Future-Proof Banking, Rewarding Banking
Teknolojia Famokarana: The design was developed as web-based with multiple language options like English, German, Russian, French, etc.
Design Tools: Sketch, After Effects, Principle, Photoshop, Invision, Zeplin
Development tools: React.js, JavaScript, HTML5, CSS3, Java, Node.js
Fanamby Endrika: While working away from the physical device and its environment, designing a digital experience within an actual environment is such a sophisticated challenge. Also, during the design process, another issue was ambiguous conditions of physical environments and their impact on users. The physical environments of Automated-Teller-Machines were visited to observe the routines of users and to understand better.
Fikarohana: With a human-centric approach, through a future-proof and mobile-like experience, it is aimed to support a broad range of user types and serve their needs. To achieve this, it was not only benefited from a wide range of research methods but also used data and user behavior patterns to drive design decisions. Moreover, several user testing sessions like A/B testing, usability testing, and accessibility testing were conducted to validate the hypothesizes during the prototyping period.
Aingam-panahy: The starting question was "How to Design Automated-Teller-Machines in a revolutionary way?". Although the number of monthly usage of Akbank ATM is around 19 million, its experience was outdated and inefficient. While the cash-centric Automated-Teller-Machine experience is still relevant in Turkey, Akbank defines the future of their experience as an important touchpoint, by considering its evolution.
Faharetan'ny Tetikasa: The project's process started in March 2019, in Istanbul. The first release was in 2020. It is still an ongoing journey with design updates and user feedback.
Fizotr'asa: Akbank designed a new experience of Automated-Teller-Machines with the mission of being future proof and sought to leverage new and old technologies to pioneer future banking. Financial clarity is provided through simple and insightful designs using data and customer insights. With the new mobile-like approach, users feel more personal via familiar interactions, the smoother and self-sufficient experience. Also, the average length of transactions is less by approximately ten seconds.
Patanta: Copyrights belong to Akbank T.A.Ş, 2020.
Mpikambana ao amin'ny Ekipa: Dilara Gül
Gizem Öncü
Ayhan Arslan
Anıl Emmiler
Mete Eraydın
Itır Akel
Akbank Design and Development Team
R/GA London Team
Loharanon-tsary: Image #1: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #2: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #3: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #4: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #5: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Video Credits: Illustrator Akbank Design Studio, Akbank ATM, 2020