Service Design for College Enrollment Primārā funkcija: Koledžas uzņemšanas pakalpojuma dizains — Shantou University

Darbs Service Design for College Enrollment Primārā funkcija: Koledžas uzņemšanas pakalpojuma dizains, kura autors ir Shantou University, ir augsti novērtēts un ļoti prestižās 2021 Sudraba balva A' Design Award ieguvējs kategorijā Meta, stratēģiskais un pakalpojumu dizains.

SudrabaPakalpojums· 2021

Service Design for College Enrollment Primārā funkcija: Koledžas uzņemšanas pakalpojuma dizains

Autors: Shantou University

Klients: Shantou University

Sudraba balva A' Design Award ieguvējs kategorijā Pakalpojums

108,771

Verificēts balvas ieguvējs

Verificēt balvas statusu dizainam #120255

Skatīt A' Design Award Preses relīze Balvas žetons

Krāsas

Dizains

Par Service Design for College Enrollment Primārā funkcija: Koledžas uzņemšanas pakalpojuma dizains

Uzņemšanas pakalpojuma dizains ir pakalpojumu sistēma, kas izveidota universitātes uzņemšanas periodam. Dizains apvieno tiešsaistes sadarbības platformu ar bezsaistes telpu. Platformā dažādu nodaļu darbinieki kopīgi pievieno un atjaunina moduļu informāciju un statistiku, par ko viņi ir atbildīgi. Bezsaistes telpā tādi rīki kā ceļojuma kartes atbalsta analīzi, diskusijas un lēmumu pieņemšanu. Studenti saņem konsultāciju pakalpojumus, uzņemšanas pieņemšanu, vienaudžu vadību un uzņemšanas bukletus. Mērķis ir uzlabot darbu starp nodaļām un samazināt studentu trauksmi.

Atzinība

Par Sudraba balva A' Design Award

Service Design for College Enrollment Primārā funkcija: Koledžas uzņemšanas pakalpojuma dizains ir Sudraba balvas A' Design Award ieguvējs, ārkārtīgi prestiža atzinība, ko piešķir augstākās klases, krāšņiem un iespaidīgiem dizainiem. Sudraba ieguvēji ir ārkārtīgi spožas un ļoti radošas izpausmes, kas parāda to dizaineru izcilo kompetenci, talantu un asredzību. Sagaidāms, ka Service Design for College Enrollment Primārā funkcija: Koledžas uzņemšanas pakalpojuma dizains būs lielisks, paraugdarbs, ļoti profesionāls un dziļi inovatīvs. Šis ar Sudraba balvu apbalvotais dizains ir ievērojams, apbrīnots izgudrojums, kas palīdz paplašināt mākslas, zinātnes, dizaina un tehnoloģiju robežas. Service Design for College Enrollment Primārā funkcija: Koledžas uzņemšanas pakalpojuma dizains ir radījums, kam daudzi apskauž, kas modina vēlmes, rada pozitīvas izjūtas un raisa izbrīnu un apbrīnu.

Aiz dizaina

Preses materiāli

Dizainera sniegtie autori, komandas dalībnieki un tehniskie dati.

Unikālās īpašības: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Izmēri un iepakojums: Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox
Birkas: Service design, Web design, Visual design, Process design
Ražošanas tehnoloģija: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Dizaina izaicinājums: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Pētījums: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Iedvesma: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Projekta ilgums: The project started in 2019 in China and finished in 2020 in China.
Darbības plūsma: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Komandas dalībnieki: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Attēlu autori: Image #4: Photographer Zihao Chen, Department Kit, 2020.