Press Release
A' Design Award in Mobile Technologies, Applications and Software Design Goes to Baidu Onsite Service Experience Mobile App by Baidu Online Network Technology
The international grand jury of the 2022 - 2023 A' Design Award & Competition recognizes Baidu Online Network Technology for mobile technologies, applications and software design
FOR IMMEDIATE RELEASE
COMO, Italy, April 20, 2023 /DesignNewswire/ A' Design Award & Competition has announced that Baidu Onsite Service Experience Mobile App by Baidu Online Network Technology, designed for Baidu Online Network Technology. Beijing, has been granted the A' Design Award in the Mobile Technologies, Applications and Software Design category. The recognition forms part of the 2022 - 2023 A' Design Award & Competition and was determined through blind peer review by an international grand jury panel of established academics, design professionals and press members, who scored anonymized entries against predetermined criteria.
About the A' Design Award
The Iron A' Design Award is awarded to good designs that meet the rigorous professional and industrial standards set by the A' Design Awards. This recognition is reserved for works that demonstrate a solid understanding of design principles and show creativity within their execution. Recipients of the Iron A' Design Award are acknowledged for their practical innovations and contributions to their respective fields, providing solutions that improve quality of life and foster positive change. These designs are a testament to the skill and dedication of their creators, showcasing their ability to address real-world challenges through thoughtful design.
More About Baidu Onsite Service Experience Mobile App
Baidu Onsite Service Experience is a mobile application for booking domestic services online. The design presents clear merchant thumbnails, simplified operation and a familiar interface, so users can locate a needed service quickly. Users browse the service listings, compare offers, select a merchant and complete the payment. When a merchant accepts an order, a message alert and a real time map of the merchant location are provided. A backend algorithm scores service quality and updates merchant rankings, and order records are stored to protect user rights.
About Baidu Online Network Technology
Baidu is a Chinese multinational technology company specializing in Internet-related services and products and artificial intelligence with the mission of "making the complex world simpler with technology". Baidu's vision is to become the world's top high-tech company that understands users and helps them grow.
Award Record
Baidu Online Network Technology is a winner of 2 A' Design Awards, including this recognition. All of the awards belong to the 2022 - 2023 edition of the A' Design Award & Competition.
About the A' Mobile Technologies, Applications and Software Design Award
The A' Mobile Design Award is an international design competition recognizing good design in mobile industry by leading designers and brands worldwide. The competition is organized within the A' Design Award & Competition and is open to mobile designers, application developers, software engineers and user interface designers from all countries. Entries typically include smartphones, tablets, wearables, mobile applications, mobile games and mobile software. Awarded mobile designs are published at https://dezigners.org/design-category/mobile
About A' Design Award & Competition
A' Design Award & Competition is an international, juried design accolade organized annually since 2008. The competition is open to entries from all countries. The A' Design Award has a philanthropic mission to advance society through good design by recognizing and promoting superior products, projects and services that benefit society, and by creating a global awareness and appreciation for good design practices and principles. Entries are peer reviewed and anonymously evaluated by an international grand jury panel of established academics, design professionals and press members against predetermined criteria such as functionality, ergonomics, engineering, presentation, innovation, usability, sustainability and technology, with score normalization applied to remove biases. Awards are conferred at Platinum, Gold, Silver, Bronze and Iron levels. The A' Design Prize granted to eligible laureates includes the award trophy, the certificate of design excellence, the hardcover yearbook, a lifetime license to use the A' Design Award winner logo, exhibition of awarded works, an invitation to the gala night and award ceremony in Italy, inclusion in the World Design Rankings and Designer Rankings, and public relations and publicity services. Registration, the upload of a work and the preliminary score are free of charge, and Professional and Digital Edition laureates are not contractually obliged to pay further fees to claim the A' Design Prize. Further information is available at https://competition.adesignaward.com
Press Resources
- Winner Page: https://dezigners.org/144439
- A' Design Award Page: https://competition.adesignaward.com/144439
- Media Showcase: https://www.designnewsroom.com/!144439
- Laureate Profile: https://dezigners.org/d/336414
Media Contact
Giulia Ferrari, Press Office
Designers.Org
Via Leone Leoni 32, 22100 Como, Italy
press@designers.org
+39 031 4491953
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Fact Sheet
The Work
- Project
- Baidu Onsite Service Experience Mobile App
- Function
- Mobile App
- Category
- Mobile Technologies, Applications and Software Design
- Discipline
- Communication Design
- Industry
- Software and Electronics & Appliances
- Colors
- Lavender, Orange Red, Light Gray, Sandy Brown and Maroon
- Images
- 5
- Client
- Baidu Online Network Technology. Beijing
The Recognition
- Laureate
- Baidu Online Network Technology
- Country
- China
- Recognition
- A' Design Award
- Edition
- 2022 - 2023
- Design ID
- #144439
Credits
- Team
- Yuan Lu, Yang Xiao, Yujie Shi, Yanji Zhang, Lei Lu, Ruixing Zhang, Xuejiao Chen, Ziru Xu, Jun Sun, Zhiyuan Zhang and Pingkang Diao
Design Details
- Unique Properties
- This is a small program for online domestic service booking, which aims to reduce the online operating costs of businesses through digital means, optimize the service level, and provide users with a safer and more reliable online household booking process. With clear business thumbnail, intuitive and simplified operation and familiar interface design, it is easy for users to quickly locate the required services and optimize the use efficiency.
- Inspiration
- Affected by the pandemic, domestic service merchants have gradually increased their awareness of and demand for digitalization. They need a reliable online platform to promote relevant businesses, so as to face the changing market environment. Inspired by this, the program uses digital assistance to shorten the merchant service process and optimize the dual experience of the merchant and the user.
- Research
- Before the COVID 19 pandemic, domestic service merchants did not have a strong awareness of and demand for digitalization. However, the pandemic has brought a continuous downturn in the domestic service industry. Due to the restrictions on physical activities, some businesses have been forced to close down, facing the test of survival resilience. At a time when the pandemic is forcing service businesses to iterate on their products and services, digitalization offers a whole new direction.
- Challenge
- The challenge was to optimize the overall use process within the existing architecture. Relying on DuerOS platform, AI assistant selects the configuration items like intention, common expression and slot suitable for onsite scene to generate an interactive dialogue model, so that users are more willing to initiate interaction. The backend algorithm sets up a service quality scoring strategy, calculates the merchant service from multiple dimensions, and regularly optimizes the home page ranking.
- Realization and Technology
- Relying on the open platform, AI assistant generates interactive dialog box models suitable for scene intention, and reaches commercial standards after passing background tests. The backend algorithm establishes the scoring strategy of service quality, and the machine automatically generates the scoring report and updates the ranking of merchants on the page regularly. The platform will record the user orders information and provide evidence in case of loss of user rights and interests.
- Operation and Interaction
- Users can access the small program from the Baidu APP, browse the service interface to compare preferential schemes and select the best merchants After entering the merchant page, users select the required service and initiate the payment process. When a merchant accepts an order, the app alerts users with a message and provides them with a real time map to check the location of the merchant.
- Project Duration and Location
- The project was designed and developed in Beijing in October 2020 and launched in China in February 2021.
- Keywords
- Housekeeping Services,Online Services
