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Service Design for College Enrollment Primary Function: Àpẹrẹ Ìsìn fún Ìforúkọsílẹ̀ Kọ́lẹ́jì láti ọwọ́ Shantou University

Service Design for College Enrollment Primary Function: Àpẹrẹ Ìsìn fún Ìforúkọsílẹ̀ Kọ́lẹ́jì láti ọwọ́ Shantou University jẹ́ aṣẹ́gun olókìkí púpọ̀ ti 2021 Àmì-ẹ̀yẹ Fàdákà A' Design Award nínú Ẹ̀ka Ìdíje Àpẹẹrẹ Ìlànà àti Iṣẹ́ Ìsìn.


FàdákàIṣẹ́ Ìsìn· 2021

Service Design for College Enrollment Primary Function: Àpẹrẹ Ìsìn fún Ìforúkọsílẹ̀ Kọ́lẹ́jì

látọ̀wọ́ Shantou University

Oníbàárà: Shantou University

Aṣẹ́gun Àmì-ẹ̀yẹ Fàdákà A' Design Award nínú Ẹ̀ka Iṣẹ́ Ìsìn

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Aṣẹ́gun Àmì Ẹ̀yẹ Tí a Jẹ́rìísí

Jẹ́rìísí Ipò Àmì Ẹ̀yẹ fún #120255

Àwọ̀

Àpẹrẹ Náà

Nípa Service Design for College Enrollment Primary Function: Àpẹrẹ Ìsìn fún Ìforúkọsílẹ̀ Kọ́lẹ́jì

Àpẹrẹ Ìsìn fún Ìforúkọsílẹ̀ Kọ́lẹ́jì jẹ́ ètò ìsìn tí a ṣẹ̀dá fún àsìkò ìforúkọsílẹ̀ ilé-ẹ̀kọ́ gíga kan. Àpẹrẹ náà so pẹpẹ ìfọwọ́sowọ́pọ̀ orí ẹ̀rọ ayélujára pọ̀ mọ́ àyè tí kò sí lórí ayélujára. Lórí pẹpẹ náà, àwọn òṣìṣẹ́ láti oríṣiríṣi ẹ̀ka ń jọ ṣàfikún àti ìmúdójúìwọ̀n ìsọfúnni módùlù àti ìṣirò tí wọ́n ń bójú tó. Nínú àyè tí kò sí lórí ayélujára, àwọn irinṣẹ́ bíi màápù ìrìnàjò ń ṣàtìlẹ́yìn fún ìtúpalẹ̀, ìjíròrò àti ìpinnu. Àwọn akẹ́kọ̀ọ́ ń gba ìsìn ìmọ̀ràn, ìtẹ́wọ́gbà ìgbà tí wọ́n bá dé, ìtọ́sọ́nà láti ọ̀dọ̀ àwọn ẹgbẹ́ wọn àti ìwé àṣàrò ìforúkọsílẹ̀. Èròngbà náà ni láti mú iṣẹ́ dára sí i káàkiri àwọn ẹ̀ka àti láti dín àníyàn àwọn akẹ́kọ̀ọ́ kù.

Ìdánimọ̀ Náà

Nípa Àmì-ẹ̀yẹ Fàdákà A' Design Award

Service Design for College Enrollment Primary Function: Àpẹrẹ Ìsìn fún Ìforúkọsílẹ̀ Kọ́lẹ́jì jẹ́ olùborí Àmì-ẹ̀yẹ Fàdákà A' Design Award, ìdánimọ̀ onípọ̀nlé lọ́nà àrà ọ̀tọ̀ tí a fún àwọn àwòṣe ìpele gíga jùlọ tó dára tó sì ń kan ọkàn. Àwọn olùborí Fàdákà jẹ́ àwọn iṣẹ́ tó ń tàn yòò gidigidi tó sì ní ìṣẹ̀dá púpọ̀ tí wọ́n ń ṣàfihàn ìmọ̀ ìjìnlẹ̀, ẹ̀bùn àti ìmọ̀ràn àwọn olùṣàwòṣe wọn. A retí pé Service Design for College Enrollment Primary Function: Àpẹrẹ Ìsìn fún Ìforúkọsílẹ̀ Kọ́lẹ́jì yóò jẹ́ iṣẹ́ àgbàyanu, àpẹẹrẹ rere, ti ọ̀jáfáfá lọ́nà tó ṣe pàtàkì tó sì ní ìmúṣẹ̀dá tuntun jinlẹ̀. Àwòṣe tó borí Àmì-ẹ̀yẹ Fàdákà A' Design Award yìí jẹ́ ohun ìmúṣẹ̀dá tó hàn gbangba gidigidi tí a mọrírì tó ń ṣe anfàní tó sì ń tì ààlà iṣẹ́ ọnà, sáyẹ́ǹsì, àwòṣe àti ìmọ̀-ẹ̀rọ síwájú. Service Design for College Enrollment Primary Function: Àpẹrẹ Ìsìn fún Ìforúkọsílẹ̀ Kọ́lẹ́jì jẹ́ ẹ̀dá tí ọ̀pọ̀lọpọ̀ ń ṣe ìlara, tó ń jí ìfẹ́ inú, tó ń mú ìmọ̀lára rere wá tó sì ń jí ìyàlẹ́nu àti ìyanu.

Lẹ́yìn Àpẹrẹ Náà

Àkójọ Ìròyìn

Àwọn ẹ̀tọ́, àwọn ọmọ ẹgbẹ́ àti àlàyé ìmọ̀ ẹ̀rọ tí olùṣàpẹrẹ pèsè.

Àwọn Ohun Àkànṣe
his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Ìwọ̀n àti Àpò
Physics:
Department Kit:210mm×297mm×100mm
Campus Manual:297mm×420mm
Volunteer Medal:80mm×80mm
non-physical:
Web pages based on Html for Chrome & IE & firefox
Àwọn Àkọlé
Service design, Web design, Visual design, Process design
Ìmọ̀-ẹ̀rọ Ìṣelọ́pọ̀
The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Ìpèníjà Àpèsè
Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Ìwádìí
The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Ìmísí
We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Àkókò Iṣẹ́ Àkànṣe
The project started in 2019 in China and finished in 2020 in China.
Ìlànà Ìṣiṣẹ́
We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Àwọn Ọmọ Ẹgbẹ́
Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Ìfọwọ́sí Àwòrán
Image #4: Photographer Zihao Chen, Department Kit, 2020.

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