Atria Convergence Technologies Aplikasi Mobile Telekomunikasi ku Naseer Ahmed and Siva Teja Boddeti

Karya Atria Convergence Technologies Aplikasi Mobile Telekomunikasi ku Naseer Ahmed and Siva Teja Boddeti nyaéta pamenang anu dihormat pisan tina 2024 A' Design Award Perak anu bergengsi dina Katégori Kompetisi Antarmuka.

PerakAntarmuka· 2024

Atria Convergence Technologies Aplikasi Mobile Telekomunikasi

ku Naseer Ahmed and Siva Teja Boddeti

Klién: Act

Pamenang A' Design Award Perak dina Katégori Antarmuka

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Pamenang Panghargaan anu Diverifikasi

Verifikasi Status Panghargaan pikeun #159375

Buka Situs Tingali di A' Design Award Siaran Pers Lencana Panghargaan

Warna

Désain

Ngeunaan Atria Convergence Technologies Aplikasi Mobile Telekomunikasi

Atria Convergence Technologies mangrupa antarmuka aplikasi mobile anu diciptakeun pikeun panyadia layanan telekomunikasi. Ieu aplikasi ngamungkinkeun para palanggan pikeun ngatur layanan, alat, jeung pamayaran dina hiji tempat. Transaksi anu sering dilakukeun ditempatkeun dina sababaraha léngkah wungkul pikeun ngahémat waktu. Arsitéktur informasi anu jelas ngatur eusina, sahingga tiap-tiap fitur gampang dipanggihan. Eusi disaluyukeun jeung paripolah pamaké, sarta ganjaran kasatiaan ngarojong kaaktifan pamaké. Fitur kaamanan diasupkeun pikeun ngawangun kapercayaan. Struktur modular ngamungkinkeun fitur-fitur anyar bisa ditambahkeun engké.

Pangakuan

Ngeunaan A' Design Award Perak

Atria Convergence Technologies Aplikasi Mobile Telekomunikasi mangrupa juara A' Design Award Perak, pangakuan anu luar biasa bergengsi anu dipasihkeun ka desain kelas luhur, endah jeung matak kagum. Para juara Perak téh karya anu pohara cemerlang jeung pohara kréatif anu ngagambarkeun kaahlian, bakat jeung kapinteran para désainerna. Atria Convergence Technologies Aplikasi Mobile Telekomunikasi diharepkeun jadi karya anu éndah, karya andalan anu pohara profésional jeung pohara inovatif. Desain juara A' Design Award Perak ieu mangrupa panemuan anu pohara kasohor jeung dikagumi anu mangpaat sarta ngamajukeun watesan seni, élmu, desain jeung téknologi. Atria Convergence Technologies Aplikasi Mobile Telekomunikasi mangrupa kréasi anu pohara diirikeun anu ngahudang kahayang, ngabawa rasa positip, jeung ngahudangkeun rasa heran jeung kagum.

Di Balik Désain

Kit Pers

Krédit, anggota tim sareng detil téknis anu disayogikeun ku désainer.

Sipat Unik: This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
Diménsi & Bungkusan: not applicable
Tag: Digital Product design, Telecommunications, ACT, Customer App, Mobile App
Téknologi Produksi: A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
Tantangan Desain: Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well.
Panalungtikan: The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
Inspirasi: Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
Durasi Proyék: The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
Alur Operasi: This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
Anggota Tim: Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair