Baidu Onsite Service Experience Mobilna aplikacija – avtor Baidu Online Network Technology

Delo Baidu Onsite Service Experience Mobilna aplikacija avtorja Baidu Online Network Technology je izjemno cenjeni dobitnik prestižne nagrade 2023 Železna nagrada A' Design Award v tekmovalni kategoriji Oblikovanje mobilnih tehnologij, aplikacij in programske opreme.

ŽeleznaMobilno· 2023

Baidu Onsite Service Experience Mobilna aplikacija

avtor/ica: Baidu Online Network Technology

Naročnik: Baidu Online Network Technology. Beijing

Dobitnik nagrade Železna nagrada A' Design Award v kategoriji Mobilno

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Preverite status nagrade za #144439

Ogled na A' Design Award Sporočilo za javnost Značka nagrade

Barve

Dizajn

O dizajnu Baidu Onsite Service Experience Mobilna aplikacija

Baidu Onsite Service Experience je mobilna aplikacija za spletno rezervacijo storitev na domu. Zasnova ponuja jasne sličice ponudnikov storitev, poenostavljeno upravljanje in uporabniku poznan vmesnik, tako da lahko uporabniki hitro najdejo želeno storitev. Uporabniki brskajo po seznamu storitev, primerjajo ponudbe, izberejo ponudnika in dokončajo plačilo. Ko ponudnik sprejme naročilo, se prikaže obvestilo z opozorilom ter zemljevid v realnem času, ki prikazuje lokacijo ponudnika. Algoritem v ozadju ocenjuje kakovost storitev in posodablja lestvico ponudnikov, medtem ko se podatki o naročilih shranjujejo za zaščito pravic uporabnikov.

Priznanje

O nagradi Železna nagrada A' Design Award

Baidu Onsite Service Experience Mobilna aplikacija je prejemnik Železne nagrade A' Design Award, prestižnega priznanja, ki se podeljuje dobrim oblikovanjem, ki izpolnjujejo profesionalne in industrijske zahteve, pričakovane od dobro zasnovanih stvaritev. Prejemniki Železne nagrade kažejo veliko spretnost, visoko specializacijo, strokovno razumevanje in ustvarjalne zmožnosti svojih ustvarjalcev. Od Baidu Onsite Service Experience Mobilna aplikacija se pričakuje, da bo visoko cenjena, občudovana in ljubljena stvaritev, ki je praktična in inovativna. To oblikovanje, nagrajeno z Železno nagrado A' Design Award, vključuje najboljše prakse panoge in ima kompetentne tehnične lastnosti, povezane s strokovnim znanjem in talentom. Zaradi svoje temeljitosti si Baidu Onsite Service Experience Mobilna aplikacija zasluži spoštovanje in je zasnovan tako, da zagotavlja izboljšave kakovosti življenja, ki pomagajo narediti svet boljši kraj.

V ozadju dizajna

Komplet za medije

Zasluge, člani ekipe in tehnične podrobnosti, ki jih je posredoval oblikovalec.

Edinstvene lastnosti: This is a small program for online domestic service booking, which aims to reduce the online operating costs of businesses through digital means, optimize the service level, and provide users with a safer and more reliable online household booking process. With clear business thumbnail, intuitive and simplified operation and familiar interface design, it is easy for users to quickly locate the required services and optimize the use efficiency.
Oznake: Housekeeping Services,Online Services
Proizvodna tehnologija: Relying on the open platform, AI assistant generates interactive dialog box models suitable for scene intention, and reaches commercial standards after passing background tests. The backend algorithm establishes the scoring strategy of service quality, and the machine automatically generates the scoring report and updates the ranking of merchants on the page regularly. The platform will record the user orders information and provide evidence in case of loss of user rights and interests.
Oblikovalski izziv: The challenge was to optimize the overall use process within the existing architecture. Relying on DuerOS platform, AI assistant selects the configuration items like intention, common expression and slot suitable for onsite scene to generate an interactive dialogue model, so that users are more willing to initiate interaction. The backend algorithm sets up a service quality scoring strategy, calculates the merchant service from multiple dimensions, and regularly optimizes the home page ranking.
Raziskave: Before the COVID 19 pandemic, domestic service merchants did not have a strong awareness of and demand for digitalization. However, the pandemic has brought a continuous downturn in the domestic service industry. Due to the restrictions on physical activities, some businesses have been forced to close down, facing the test of survival resilience. At a time when the pandemic is forcing service businesses to iterate on their products and services, digitalization offers a whole new direction.
Inspiracija: Affected by the pandemic, domestic service merchants have gradually increased their awareness of and demand for digitalization. They need a reliable online platform to promote relevant businesses, so as to face the changing market environment. Inspired by this, the program uses digital assistance to shorten the merchant service process and optimize the dual experience of the merchant and the user.
Trajanje projekta: The project was designed and developed in Beijing in October 2020 and launched in China in February 2021.
Potek delovanja: Users can access the small program from the Baidu APP, browse the service interface to compare preferential schemes and select the best merchants
After entering the merchant page, users select the required service and initiate the payment process.
When a merchant accepts an order, the app alerts users with a message and provides them with a real time map to check the location of the merchant.
Člani ekipe: Yuan Lu
Yang Xiao
Yujie Shi
Yanji Zhang
Lei Lu
Ruixing Zhang
Xuejiao Chen
Ziru Xu
Jun Sun
Zhiyuan Zhang
Pingkang Diao