iDwell Software Pangelolaan Hubungan Pelanggan dek Maria Roen

iDwell Software Pangelolaan Hubungan Pelanggan dek Maria Roen adolah pamenang nan sangaik tahormat dari A' Design Award Gangsa 2023 nan sangaik prestigius dalam Kategori Kompetisi Antarmuka.

GangsaAntarmuka· 2023

iDwell Software Pangelolaan Hubungan Pelanggan

dek Maria Roen

Klien: iDWELL

Pamenang A' Design Award Gangsa dalam Kategori Antarmuka

18,570

Pamenang Pangharogaan Taverifikasi

Verifikasi Status Pangharogaan untuak #149737

Caliak di A' Design Award Siaran Pers Lencana Penghargaan

Warno

Desain

Tantang iDwell Software Pangelolaan Hubungan Pelanggan

iDwell adolah software pangelolaan hubungan pelanggan nan dirancang untuak pangelolaan properti. Pangelolaan properti malibatkan banyak informasi, dokumen, jo kontraktor. iDwell mangotomatisasi proses rutin untuak mangurangi baban karajo tu. Fitur-fiturnyo mancakup tiket pameliharaan, integrasi email jo komunikasi nan lengkap, sarato aliran karajo (workflow) nan otomatis. Aplikasi nan bapisah disadiakan untuak pamilik jo panyewa. Dashboard nan bisa disesuaikan mampalihatkan analitik, tugas jo pamintaan nan alun salasai, pasan nan alun dibaco, sarato news feed. Sistem filter nan flexibel mambantu pangguna bakarajo jo data nan banyak jumlahnyo.

Pangakuan

Tantang A' Design Award Gangsa

iDwell Software Pangelolaan Hubungan Pelanggan adolah pamenang A' Design Award Gangsa, sabuah pangakuan nan sangaik bapresti nan dibarikan ka rancangan nan cemerlang nan dicirikan dek kreativitas, kacerdikan jo kabijaksanaan. Pamenang Gangsa adolah karya nan cukuik mahir jo kreatif sacaro mangesankan nan mamastikan pangalaman nan luas, imajinasi jo kacerdikan parancangnyo. iDwell Software Pangelolaan Hubungan Pelanggan dipaokan manjadi bando nan sangaik dihormati, dikagumi jo disayangi, nan profesional jo inovatif sacaro nampak. Rancangan nan manang Gangsa iko mamuek praktik tabaik dalam seni, ilimu, rancangan jo teknologi jo cemerlang dalam parhatian ka rincian. iDwell Software Pangelolaan Hubungan Pelanggan mamanuhi kaparluan jo elok, manyantuah karinduan, mamikaik parasaan jo manarik raso ingin tahu.

Di Baliak Desain

Kit Pers

Kredit, anggota tim jo rincian teknis nan disadioan dek perancang.

Sifat Unik: Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
Dimensi & Kemasan: iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
Tag: Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
Teknologi Produksi: For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
Tantangan Desain: The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
Penelitian: During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
Inspirasi: The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
Durasi Proyek: Austria
Alua Operasi: On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
Kredit Gambar: Maria Roen