Service Design for College Enrollment Primary Function: Desain Layanan Pendaftaran Perguruan Tinggi dek Shantou University adolah pamenang nan sangaik tahormat dari A' Design Award Perak 2021 nan sangaik prestigius dalam Kategori Kompetisi Layanan.
PerakLayanan· 2021
Service Design for College Enrollment Primary Function: Desain Layanan Pendaftaran Perguruan Tinggi
Klien: Shantou University
Pamenang A' Design Award Perak dalam Kategori Layanan
Pamenang Pangharogaan Taverifikasi
Verifikasi Status Pangharogaan untuak #120255Desain
Tantang Service Design for College Enrollment Primary Function: Desain Layanan Pendaftaran Perguruan Tinggi
Desain Layanan untuak Pendaftaran Perguruan Tinggi adolah suatu sistem layanan nan diciptakan untuak maso pendaftaran di sabuah universitas. Desain ko manggabuangkan platform kolaborasi daring jo ruang luar-jaringan. Di platform tu, staf dari babagai departemen basamo-samo manambah jo mamuktakhirkan informasi modul sarato statistik nan manjadi tangguang jawab masiang-masiang. Di ruang luar-jaringan, alaik saroman peta perjalanan (journey map) mambantu analisis, diskusi, jo pangambiakan kaputusan. Mahasiswa manarimo layanan konsultasi, penerimaan pandaftaran, bimbiangan dari kawan sabaya, sarato brosur penerimaan. Tujuannyo adolah untuak mampaelok karajo antara departemen sarato manguraangi kacamehan mahasiswa.
Pangakuan
Tantang A' Design Award Perak
Service Design for College Enrollment Primary Function: Desain Layanan Pendaftaran Perguruan Tinggi adolah pamenang A' Design Award Perak, sabuah pangakuan nan luar biaso bapresti nan dibarikan ka rancangan tingkaik tatinggi, elok jo mangesankan. Pamenang Perak adolah karya nan sangaik cemerlang jo sangaik kreatif nan mamparlihatkan kapakaran, bakaik jo katajaman pikiran parancangnyo. Service Design for College Enrollment Primary Function: Desain Layanan Pendaftaran Perguruan Tinggi dipaokan manjadi karya nan mangaguikan, contoh tauladan, sangaik profesional jo inovatif sacaro dalam. Rancangan nan manang Perak iko adolah panemuan nan nampak jo dikagumi nan mambari sumbangan untuak maluaskan batas seni, ilimu, rancangan jo teknologi. Service Design for College Enrollment Primary Function: Desain Layanan Pendaftaran Perguruan Tinggi adolah ciptaan nan dicamburui banyak urang, nan mambangkikkan karinduan, mambaok parasaan positif jo malahiakan karagumon jo kakaguman.
Di Baliak Desain
Kit Pers
Kredit, anggota tim jo rincian teknis nan disadioan dek perancang.
- Sifat Unik
- his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures. - Dimensi & Kemasan
- Physics:
Department Kit:210mm×297mm×100mm
Campus Manual:297mm×420mm
Volunteer Medal:80mm×80mm
non-physical:
Web pages based on Html for Chrome & IE & firefox - Tag
- Service design, Web design, Visual design, Process design
- Teknologi Produksi
- The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
- Tantangan Desain
- Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
- Penelitian
- The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students. - Inspirasi
- We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need. - Durasi Proyek
- The project started in 2019 in China and finished in 2020 in China.
- Alua Operasi
- We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
- Anggota Tim
- Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
- Kredit Gambar
- Image #4: Photographer Zihao Chen, Department Kit, 2020.
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