Wụga na ọdịnaya
Future of the Digitally Society Ngwa Mkpanaka nke Idean Singapore

Ihe emepụtara bụ Future of the Digitally Society Ngwa Mkpanaka nke Idean Singapore bụ onye meriri a na-asọpụrụ nke ukwuu nke 2020 Ihe Nrite A' Design Award nke Bronz na Udi Asọmpi Nhazi Teknụzụ Mkpanaka, Ngwa na Sọftụwia.


BronzMkpanaka· 2020

Future of the Digitally Society Ngwa Mkpanaka

nke Idean Singapore

Onye Ahịa: National Library Board, Singapore

Onye Meriri Ihe Nrite A' Design Award nke Bronz na Udi Mkpanaka

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Onye Meriri Onyinye A Kwadoro

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Agba

Nhazi a

Maka Future of the Digitally Society Ngwa Mkpanaka

Ọdịnihu nke Ọha Mmadụ Dijitalụ bụ ngwa mkpanaka e mepụtara maka ọrụ ọba akwụkwọ nke ọha na eze. Ngwa a na-ejikọta inyocha, ịchọ ihe, ikesa na ntụziaka nkeonwe n'otu ihuenyo. Eserese ezumike nke augmented reality na ihe nrịbama Bluetooth na-eji ume nke ntakịrị na-enyere ndị ọrụ aka ịchọta akwụkwọ, ịnata ozi dabere na ọnọdụ, na ịchọta enyemaka n'ime ngalaba ọba akwụkwọ. A pụrụ ịgbaziri akwụkwọ site na iji igwe ịgụ akara kodu (barcode), chekwaa ha n'elu ihe nkwụba nkeonwe, ma ọ bụkwanụ debere ha maka ịnata n'ọwa ọ bụla. Nhazi a na-ejikọta ọba akwụkwọ anụ ahụ na ụzọ dijitalụ n'otu ahụmịhe na-aga n'ihu na-akwụsịghị.

Nkwanye Ugwu

Maka Ihe Nrite A' Design Award nke Bronz

Future of the Digitally Society Ngwa Mkpanaka meriri A' Design Award nke Bronz, nnabata dị oke ugwu e nyere design ndị pụtara ìhè nke a ma ama maka nzụlite ihe, ọgụgụ isi na nghọta. Ndị meriri na Bronz bụ ihe e mere nke ndị nwere nka nke ukwuu ma dị mma n'imepụta nke na-egosi ahụmahụ buru ibu, echiche na ọgụgụ isi nke ndị designer ha. A na-atụ anya na Future of the Digitally Society Ngwa Mkpanaka ga-abụ ihe a na-asọpụrụ nke ukwuu, a na-eto na a hụrụ n'anya, nke dị oke ọrụ ma dị ọhụrụ. Design a meriri A' Design Award nke Bronz na-agụnye ụzọ kacha mma n'ime nka, sayensị, design na teknụzụ, ma dị mma nke ukwuu maka nlebara anya ya n'obere ihe. Future of the Digitally Society Ngwa Mkpanaka na-emezu mkpa nke ọma, na-emetụ ọchịchọ aka, na-adọrọ mmetụta obi ma na-adọta ọchịchọ ịmara.

N'azụ Nhazi a

Ngwugwu Mgbasa Ozi

Nkwurịta okwu, ndị otu na nkọwa teknụzụ nke onye nhazi nyere.

Àgwà Pụrụ Iche
The newly designed app had delightful browsing experience coupled with
efficient searching, able to build communities through sharing and have
smart and personalised recommendations. The physical finding and
borrowing experience was enhance through AR mapping and low power
beacon technology to help library users to find books or look for
assistance
Nha & Mkpuchi
143.6mm x 70.9mm
Mkpado
interactive, seamless journey, digital, customer experience, experience design
Teknụzụ Mmepụta
The newly design app included beacons, a blue-tooth wireless technology to pinpoint the location of library users and to deliver personalised messages to their mobile devices.
With the usage of this technology, it allows interactive content such as introducing new books added to a particular library branch the user is at. Additionally, library users are also able to track the location and availability of the book realtime.
There were many rounds of testing to have the best placement of the beacons to gather the best detection. Not to forget, user-testing has been done to ensure the technology is feasible and aid in the entire journey of a library user.
Ịma Aka Imepụta
Trying to break the norm of a typical app that allows e-reading, purchasing of books, browsing of books on a small screen.
There were also constraints to cater to the behaviour of various user types, such as an avid reader who knows what they want to a browser who requires recommendations.
Also with the vast amount of books available, to ensure that browsing on the app is efficient yet able to bring out the best books available has to be present in the design.
The design has to be modern to cater to the current generation today, yet speaking the language of an older generation who understands the flow and process easily.
Nchọpụta
The team first started off by doing ground research on what is relevant to the digital natives today by speaking to them and asking them about their reading habits. Not forgetting to find the best practices in today's context for books, comparing it across physical bookstores, online bookstores and libraries around the world.

Thereafter, we dive into targetted users and categorised them based on their level of engagement and the opportunities for conversion.
The team did an in-depth interview with random users at the library and the categories of users based on their journey of reader.

The team also identified the pain points of the current app today and did an evaluation to improve and turn these pain points into opportunities for improvement in the app.

Thereafter, big ides and ideation started to form and that was where we did rounds of testing of ideas with users. All in all, was to improve the overall user journeys of a reader, be it with physical books or e-books.
Mkpali
The aim was to build a library of tomorrow,to bring values to make the library relevant and appealing to the digital natives.
The newly designed app was to merge physical and digital worlds by creating a consistent brand experience between the physical library and digital channels in which transactions, data, and history is continuous across all channels.
Not forgetting to bring the romance we have with books from the physical space to a digital space, a quaint place to unleash our imaginations
Oge Ọrụ
The project started in May 2019 in Singapore and finished the design process in September 2019.
Usoro Ọrụ
When a library user is within the range of the beacon technology, users will be welcomed with a personalised message from the library.
The content of the app will then display contextual information and content pertaining to the library branch itself.
With that, users are able to have a better experience at the physical library with up to date information of the library branch such as new books added in that branch and up-coming workshops.
Library users will also be able to track the location of the book with the aid of the technology.
Efficiency in loaning a book, just scan the barcode to borrow!

The newly designed app also calls for a better user journey when browsing books on the go. Where users are able to add favourites to their shelves. And if they would like to borrow a physical book, they are able to reserve the book on the app and collect it at any branch.
Ndị Otu
Creative Director: Ignatius Ong
Deputy Head of Deisgn: Nicholas Tan
Design Architect: Adib Ramzali
User Experience Researcher: Gigi Teo
User Experience Designer: Yuen Pei Yun
Associate Designer: Sherilyn Kan
Asụsụ Foto
Image #1: Idean Design Team, Future of library video, 2018.
Image #2: Idean Design Team, Future of library video, 2018.
Image #3: Idean Design Team, Future of library video, 2018.
Image #4: Idean Design Team, Future of library video, 2018.
Image #5: Idean Design Team, Future of library video, 2018.
Video Credits: Hu Emmanuelle, Future of library video, 2018.

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