My Jcb Aplikasi Kartu Kredit oleh Fourdigit Inc.

Karya My Jcb Aplikasi Kartu Kredit oleh Fourdigit Inc. adalah pemenang yang sangat dihormati dari 2025 A' Design Award Emas yang sangat bergengsi dalam Kategori Kompetisi Desain Teknologi Seluler, Aplikasi dan Perangkat Lunak.

EmasSeluler· 2025

My Jcb Aplikasi Kartu Kredit

oleh Fourdigit Inc.

Klien: JCB Co., Ltd.

Pemenang A' Design Award Emas dalam Kategori Seluler

82,129

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Desain

Tentang My Jcb Aplikasi Kartu Kredit

Sektor bisnis Jepang mengutamakan keandalan dalam penyampaian layanan daripada inovasi teknologi. Inisiatif pembaruan platform difokuskan untuk membangun fondasi yang aman sambil menyeimbangkan keamanan dan kenyamanan. Berdasarkan umpan balik pengguna, inisiatif ini menerapkan tiga elemen kunci. Akses yang dioptimalkan untuk tugas spesifik pada fitur yang sering digunakan seperti tampilan laporan dan penukaran poin. Tampilan yang dipersonalisasi dengan memprioritaskan informasi berdasarkan riwayat penggunaan. Desain yang bersih dan elegan yang memperkuat keandalan dan kepercayaan JCB.

Pengakuan

Tentang A' Design Award Emas

My Jcb Aplikasi Kartu Kredit adalah pemenang A' Design Award Emas, pengakuan yang sangat bergengsi yang diberikan kepada desain kelas satu, menakjubkan, dan menonjol. Pemenang Emas adalah kreasi yang sangat inovatif, visioner, dan berkilau memukau yang mencerminkan kejeniusan, kebijaksanaan, dan kepiawaian para desainernya. My Jcb Aplikasi Kartu Kredit diharapkan menjadi penemuan yang sangat dipuji, perintis tren, dan monumental yang memberikan nilai tanpa preseden. Desain pemenang A' Design Award Emas ini adalah proyek yang spektakuler dan disegani yang sangat bermanfaat bagi dan memajukan batas-batas seni, sains, desain, dan teknologi. My Jcb Aplikasi Kartu Kredit menciptakan perasaan keinginan yang kuat, membangkitkan gairah, mendorong kreativitas, dan memukau kita.

Di Balik Desain

Kit Pers

Kredit, anggota tim, dan detail teknis yang disediakan oleh desainer.

Keunikan: The application promptly notifies users and provides guidance on the appropriate actions in the event of potential fraudulent activity, enabling users to take immediate steps.
For high-grade cardholders, the application offers integrated concierge services, such as restaurant reservations, that can be completed entirely within the application.
Dimensi & Kemasan: Usage Status at a Glance: The app provides a clear and accessible view of usage history.
Statement Management: The app allows for efficient sorting and filtering for quick access.
Security Status Visuals: The app displays the security status of the cards in use, and it notifies users of recommended changes to settings as needed.
Customizable UI: Personalize card design for one’s preferences.
Online Concierge: Complete reservations and tasks via the app, previously done only via calls.
Tag: FinTech, DigitalInclusion, SecViz, HCD, Finance, Card
Teknologi Produksi: - The development process, utilizing agile methodology with scrum teams, involved comprehensive research including input from 20,000 users and interviews with over 50, to analyze strengths and weaknesses. Multiple user personas were established and verified through design processes during the two-year planning and development phase.
- Post-release optimization continues through regular user testing and feedback integration, resulting in an intuitive UI/UX that enhances user experience.
Tantangan Desain: The application renewal process required a significant investment of time to determine appropriate UI and service implementations that would address users' concerns regarding fraud and overspending.
Through repeated user interviews and leveraging business expertise, it was determined that visualizing security status would be key to solving these challenges.
The solution includes features such as a "Security Setting Status" that displays security levels through color indicators.
Riset: The research objective was to redefine the app experience by balancing security and convenience to reduce card fraud risks.
Surveys, interviews, and usability testing revealed users' desire to view security status within the app. This led to the implementation of new security screens, achieving integrated value delivery through both card and application security features.
Security visualization provides user confidence and leads to increased usage, as demonstrated by an App Store rating of 4.6.
Inspirasi: In Japan’s growing cashless society, JCB developed its member application under the concept of "Card-App Integration." The application has been renewed with features addressing challenges such as difficulty in tracking card usage and increasing fraud risks. The platform aims to support all users regardless of financial literacy, creating a secure and convenient service experience that can be relied on while working to establish new value in card services.
Durasi Proyek: This renewal project commenced in April 2021 and was initiated in November 2023, with ongoing continuous improvements.
Alur Operasi: - The application displays the card security status, allowing users to execute necessary actions through the most direct pathways with minimum steps.
- Personalization features based on membership levels have been redesigned to enhance the concierge service for high-grade cardholders, ensuring a seamless reservation completion experience within the application.
- Easy-to-read fonts, adjustable sizes, and simplified financial expressions create intuitive operability for users with varying needs.
Anggota Tim: Produce: Ken Kotsugi
Creative Direction: Takehiro Suenari
Direction: Takeshi Hamabe, Naohiko Sakata, Koji Machida, Koki Nakanishi, Minori Suzuki, Akiko Ishii, Junichiro Suzuki, Yuko Takemura, Chisato Koji, Takeshi Nakao, Takehiro Taguchi, Kaoruko Kusunose, Hikaru Saito, Taro Aizawa, Masanori Kinoshita
Design: Tomoki Toi, Masatsugu Hori, Arisa Terui