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Pure1 Service Experience Situs Web Katalog Layanan oleh The Pure1 Team

Karya Pure1 Service Experience Situs Web Katalog Layanan oleh The Pure1 Team adalah pemenang yang sangat dihormati dari 2021 A' Design Award Perak yang sangat bergengsi dalam Kategori Kompetisi Desain Situs Web dan Web.


PerakWeb· 2021

Pure1 Service Experience Situs Web Katalog Layanan

oleh The Pure1 Team

Klien: Pure Storage

Pemenang A' Design Award Perak dalam Kategori Web

37,726

Pemenang Penghargaan Terverifikasi

Verifikasi Status Penghargaan untuk #119708

Warna

Desain

Tentang Pure1 Service Experience Situs Web Katalog Layanan

Pure1 Service Experience adalah situs web katalog layanan untuk menemukan dan berlangganan layanan penyimpanan cloud serta layanan profesional. Setiap layanan disajikan sebagai kartu pada grid responsif yang menyesuaikan diri dengan berbagai ukuran layar. Halaman detail menampilkan kasus penggunaan dan harga, sementara rekomendasi berbantuan AI membantu pelanggan membandingkan pilihan. Permintaan uji coba atau penawaran harga dapat dilakukan dalam dua klik, dan Order Tracker menampilkan perkembangan setiap permintaan. Tujuannya adalah menjadikan proses berlangganan layanan bisnis sesederhana mendaftar paket layanan streaming.

Pengakuan

Tentang A' Design Award Perak

Pure1 Service Experience Situs Web Katalog Layanan adalah pemenang A' Design Award Perak, pengakuan yang sangat bergengsi yang diberikan kepada desain kelas atas yang indah dan mengesankan. Pemenang Perak adalah karya yang sangat cemerlang dan sangat kreatif yang menggambarkan keahlian, bakat, dan ketajaman luar biasa para desainernya. Pure1 Service Experience Situs Web Katalog Layanan diharapkan menjadi karya yang menakjubkan, etalase keahlian, sangat profesional, dan sangat inovatif. Desain pemenang A' Design Award Perak ini adalah penemuan yang sangat menonjol dan dikagumi yang bermanfaat bagi dan memajukan batas-batas seni, sains, desain, dan teknologi. Pure1 Service Experience Situs Web Katalog Layanan adalah kreasi yang sangat dicemburui yang membangkitkan keinginan, membawa perasaan positif, dan memercikkan keheranan dan kekaguman.

Di Balik Desain

Kit Pers

Kredit, anggota tim, dan detail teknis yang disediakan oleh desainer.

Keunikan
The Pure1 Service Experience is designed to make subscribing to Pure Storage services as simple as signing up for video streaming plans. With this goal in mind, Pure1 team has designed a transparent and automated digital journey that simplifies discovery, ordering, and tracking. Have trouble deciding? AI-assisted recommendations help customers make the right choice. Ready to buy? A quote request takes just two clicks, and the Order Tracker provides up-to-the-minute status for easy tracking.
Dimensi & Kemasan
The design embodies a modular concept at its core with each service presented as a card. The cards are laid out on a responsive grid that smoothly adapts to different viewports across browsers and devices. The card detail page further exemplifies the modular concept by flexibly displaying each section based on the requirements of each service type. Adding an elegant touch to the UX, CSS animations and Lottie Files are used diligently to add navigation cues and delights to the interactions.
Tag
Pure1, Pure as-a-Service, Pure Storage, web services, Storage as-a-Service, cloud, cloud storage, SaaS
Teknologi Produksi
The initial concept of the design was created as wireframes in Figma. Through internal stakeholder reviews and external user feedback, the design evolved and hardened over time into polished comps and interactive prototypes. The development team implemented the design using a combination of Bootstrap, AngularJS, and Pure1 CSS libraries on the front end, and a sophisticated stack of backend technologies such as AWS messaging services, MongoDB, and KairosDB.
Tantangan Desain
The Service Experience design project happened during a time when Pure Storage was undergoing a major rebranding so the team partnered very closely with Marketing Creatives to ensure this design followed this new language while ensuring that it fits harmoniously within the existing Pure1 environment. Through tight collaborations with the Marketing team and other business units, the team delivered a simple service workflow that captures the essence of the new modern look and feel of the rebrand.
Riset
The Pure1 team performed a combination of competitive benchmarking, internal reviews, and user validations with the objective of delivering a simple self-guided customer experience. By applying learnings during wireframing, the team iterated on the design over multiple stages of business feedback, then tested the design through Figma prototypes to collect feedback from potential customers. After release, the team monitored usage via Google Analytics, and used the data to fine-tune the design.
Inspirasi
Companies across industries are rapidly evolving their IT infrastructure to be cloud- and subscription-based, opening doors for a new level of IT infrastructure agility and cost flexibility. While the design industry has done a good job making E-commerce easy for B2C websites, online buying of IT services remains a big challenge in B2B. Pure1 team was inspired to design a first class digital journey for customers to discover, learn, and subscribe to services to help accelerate this evolution.
Durasi Proyek
This project was a collaboration between multidisciplinary teams at Pure Storage. The project started around mid-2020, with the initial release of Pure1 Service Experience in January 2021. Team members are primarily located in Bellevue, Washington and Mountain View, California.
Alur Operasi
When customers log into Pure1, they navigate to the Service Catalog to explore a wide range of services such as cloud storages, backup services, and professional services. To evaluate a service they click through to the Details page to view use cases and detailed pricing information. On the same page, they can request a trial or a quote in just two clicks. Once a request is created, customers can use the Order Tracker to view request progress, and schedule professional services if they desire.
Paten
Pure1® and logo are registered trademarks of Pure Storage
Anggota Tim
Pure1 Design, Engineering, and Product team
Kredit Gambar
All images and video contents used in this submission are properties of Pure Storage

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