Le design AI Conversational Banking Application bancaire mobile par Uxda est un lauréat très estimé du prestigieux 2023 A' Design Award d'Or dans la catégorie Mobile.
OrMobile· 2023
AI Conversational Banking Application bancaire mobile
par Uxda
Client : Uxda
Lauréat du A' Design Award d'Or dans la catégorie Mobile
Lauréat Vérifié
Vérifier le statut du prix pour le design #148799Le Design
À propos de AI Conversational Banking Application bancaire mobile
Bella est une application bancaire mobile reposant sur une interface conversationnelle. Les services bancaires sont proposés par messagerie textuelle et commandes vocales, en lieu et place des menus et des boutons. Les clients peuvent consulter le solde de leurs comptes, effectuer des paiements, épargner, investir, faire des dons et demander des conseils financiers en saisissant ou en énonçant une simple instruction. L'application confirme chaque demande avant de l'exécuter, tandis qu'un assistant virtuel accompagne les actions connexes du quotidien. Le design vise à rendre la banque plus naturelle, plus accessible et plus pratique dans un usage quotidien.
La Reconnaissance
À propos du A' Design Award d'Or
AI Conversational Banking Application bancaire mobile est lauréat de l'A' Design Award d'Or, une reconnaissance immensément prestigieuse décernée à des designs de premier ordre, merveilleux et remarquables. Les lauréats Or sont des créations extrêmement innovantes, visionnaires et d'un éclat glamour éblouissant, qui reflètent le génie, la sagesse et la maîtrise de leurs concepteurs. AI Conversational Banking Application bancaire mobile est censé être une invention très louée, avant-gardiste et monumentale, qui apporte une valeur sans précédent. Ce design lauréat de l'A' Design Award d'Or est un projet spectaculaire et respecté qui sert grandement l'art, la science, le design et la technologie et en repousse les limites. AI Conversational Banking Application bancaire mobile crée de vifs sentiments de désir, éveille la passion, encourage la créativité et nous fascine.
Les coulisses du design
Dossier de presse
Crédits, membres de l'équipe et détails techniques fournis par le designer.
- Propriétés Uniques
- This conversational banking mobile app uses natural language interactions, such as text-based chat or voice commands, to deliver banking services. Services include checking account balances, making payments, and getting financial advice through a chatbot, and even a lifestyle virtual assistant. The goal of the conversational banking app is to make banking more convenient and accessible for customers by allowing them to interact in a way that feels more natural.
- Dimensions & Emballage
- When designing the user experience for this AI-powered financial product, our goal was to evoke feelings of futurism, curiosity and innovation. We wanted to create an emotional and philosophy-driven design that exudes sophistication and balance. To achieve a unique result, we drew inspiration from Bella's visionaries. They sought to infuse the product with the colors of a Los Angeles sunrise, the ambience of Florence's Duomo Cathedral and even the peacefulness of Japanese Zen gardens. By drawing inspiration from outside the banking world, together we were able to bring fresh perspectives to the digital product and create a truly unique user experience.
- Mots-Clés
- mobilebanking, chatgptbanking, bankingapp, aibankingapp, ux, cx
- Technologie de Production
- Users can quickly initiate banking transactions through the AI chatbot or Siri-like request by simply saying or typing in the needed action. The app processes the request, confirms with the user, and executes it. Service also provides innovative conversational ways for users to save, invest, donate, and perform other financial actions, such as automatically donating a portion of their travel expenses to green funds or purchasing a fraction of a company's stock every time they purchase at a specific retailer.
- Défi de Conception
- Mobile banking apps are typically built upon a series of menus and buttons, but the Bella team required something entirely different: full-range banking services through a conversational interface. But, unlike the usual chat services, they did not want messaging clouds, standard navigation or other familiar elements; they wanted something fundamentally different. They challenged the UXDA team to create a never-before-seen banking interface and full-range retail banking services. After the initial research, we understood that this was one of the first attempts to create full-featured, AI-powered conversational banking.
- Recherche
- Bella demonstrates the potential for using conversational banking AI and machine learning solutions to provide new types of banking enriched with personalized, contextual responses that establish an emotional bond with users. We tried to dive deeper into digital human behavior to find a new edge for the banking experience. This required courage and an innovative approach to combine cutting-edge technology with a design rooted in beauty, love and empathy. This is an example of how disruptive AI technologies, could be integrated into the banking experience with the help of customer-centered UX design.
- Inspiration
- AI-powered solutions could fuel new types of products in banking, more personalized and connected to users, but integrating innovative technologies often causes complications in terms of user experience. And here, the methods of financial UX design are very effective, as they help to imagine the unimaginable and create a digital solution, focusing on users' needs. Our client approached us with a mission to infuse love into finance through a conversational banking.
- Durée du Projet
- Project started in November 2019 and finished in November 2020
- Flux Opérationnel
- As the world becomes increasingly accustomed to interacting with AI-powered interfaces and chatbots, the bar for usability in products has been raised. The client team, dared to become the pioneers of conversational banking and wanted to make their product feel revolutionary in order to truly stand out. Bella’s founders aimed to design their app as the heart and soul of their brand, to fulfill their mission and bring a breath of fresh air to the industry. They set out to bridge the emotional gap and break down the barriers of traditional user experience models by treating users like family members.
- Membres de l'Équipe
- Alex Kreger | UX Strategist
Linda Zaikovska-Daukste | UX Strategist
Inese Zepa | Lead UX Architect
Santa Paegle | UX Architect
Andrew Yeliseyev | Art Director
Dmitry Kustov | Lead UI Designer - Crédits Images
- UXDA LLC
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