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Press Release

DesignNewswire · COMO, Italy ·

Bltn AI Collaboration Platform by Chiwon Lee Wins the Bronze A' Design Award in Software Design

Chiwon Lee honored for software design by the international grand jury of the 2023 - 2024 A' Design Award & Competition

FOR IMMEDIATE RELEASE

COMO, Italy, April 21, 2024 /DesignNewswire/ A' Design Award & Competition has announced that Bltn AI Collaboration Platform by Chiwon Lee, designed for Multitude Insights, has been granted the Bronze A' Design Award in the Software Design category. The award was conferred within the 2023 - 2024 A' Design Award & Competition and was determined through blind peer review by an international grand jury panel of established academics, design professionals and press members, who scored anonymized entries against predetermined criteria.

The Bronze A' Design Award Explained

The Bronze A' Design Award is given to outstanding designs that showcase a high degree of creativity and practicality. It recognizes the dedication and skill of designers who produce work that stands out for its thoughtful development and innovative use of materials and technology. These designs are acknowledged for their professional execution and potential to influence industry standards positively. Winning this award highlights the designer's ability to blend form and function effectively, offering solutions that enhance people's lives and wellbeing.

More About Bltn AI Collaboration Platform

Bltn is a Software as a Service (SaaS) platform that integrates Natural Language Processing Technology (NLP) and Artificial Intelligence (AI) to streamline public safety efforts in Government Technology (GovTech). Bltn simplifies data input and sharing for law enforcement officers, ensuring seamless operations. Its advanced search uses intricate algorithms for efficient case identification. The incorporation of AI enhances crime resolution speed and accuracy. Bltn's practical and functional design delivers straightforward solutions, making it a valuable asset for law enforcement agencies.

About Chiwon Lee

Chiwon Lee is a Product Designer that specializes in user research, user experience design, user interface design for emerging technology with a focus on Artificial Intelligence (AI) user experience interaction design. Chiwon's design and research work has been awarded the Red Dot Design Award and her research work has been published at CHI, the most prestigious academic conference for Human-Computer Interaction (HCI). Chiwon graduated early from MIT with a full scholarship based on merit. During her time at MIT, she served as the Research Assistant for the MIT Media Lab's Futures Committee and was the recipient of the MIT Sandbox Innovation Fund for her design practice.

Award Record

With this recognition, Chiwon Lee is a winner of 1 A' Design Award.

About the A' Software Design Award

The A' Software Design Award is an international software design competition recognizing good software designs by leading software developers worldwide. It is organized within the A' Design Award & Competition and is open to software designers, software developers, coders and programmers from all countries. Typical entries include applications, databases, operating systems, networks, games and simulations. The awarded software designs are published at https://dezigners.org/design-category/software

About A' Design Award & Competition

Organized annually since 2008, A' Design Award & Competition is an international, juried design accolade. The competition is open to entries from all countries. The philanthropic mission of the A' Design Award is to advance society through good design, by recognizing and promoting superior products, projects and services that benefit society, and by creating a global awareness and appreciation for good design practices and principles. Nominations are peer reviewed and evaluated anonymously by an international grand jury panel of established academics, design professionals and press members against predetermined criteria such as functionality, ergonomics, engineering, presentation, innovation, usability, sustainability and technology, with score normalization applied to remove biases. Awards are conferred at Platinum, Gold, Silver, Bronze and Iron levels. Eligible laureates receive the A' Design Prize, which includes the award trophy, the certificate of design excellence, the hardcover yearbook, a lifetime license to use the A' Design Award winner logo, exhibition of awarded works, an invitation to the gala night and award ceremony in Italy, inclusion in the World Design Rankings and Designer Rankings, and public relations and publicity services. Registration, uploading a work and receiving a preliminary score are free of charge, and Professional and Digital Edition laureates are not contractually obliged to pay further fees to claim the A' Design Prize. More information is available at https://competition.adesignaward.com

Press Resources

Media Contact

Giulia Ferrari, Press Office
Designers.Org
Via Leone Leoni 32, 22100 Como, Italy
press@designers.org
+39 031 4491953

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Fact Sheet

The Work

Project
Bltn AI Collaboration Platform
Function
AI Collaboration Platform
Category
Software Design
Discipline
Communication Design
Industry
Software
Colors
Black, Dark Slate Gray and Gainsboro
Images
5
Client
Multitude Insights

The Recognition

Laureate
Chiwon Lee
Country
United States of America
Recognition
Bronze A' Design Award
Edition
2023 - 2024
Design ID
#154690

Credits

Team
Yeun Soo (Lauren) Choi, Minjung Kim, Seongbin Lee and Seowon Park

Design Details

Unique Properties
BLTN is an AI-powered information-sharing platform for police officers. As officers upload crime data into BLTN, the AI looks for connections between them and intelligently alerts users. BLTN uses NLP and object recognition to look for clues that can unlock a case, especially for crimes that span multiple jurisdictions. Then, users connect through on-platform messaging and collaborative analysis tools. BLTN has successfully solved burglary, gang, and missing child cases across the U.S.
Inspiration
More than 50% of crimes in the United States remain unsolved. This is primarily because very few inter-agency data sharing initiatives exist, so criminals can easily move between jurisdictions. Further, it is difficult to upload and share data as existing platforms require manual entry. Because of these disconnected and manual systems, detecting trends and connections between crimes is an incredibly complex problem given the size and scope of data uploaded daily.
Research
Qualitative research was conducted on law enforcement officers that are users of BLTN with the objective of understanding user pain points and user needs. Semi-structured interviews and task analysis was conducted via online conferencing tools. The research data was analyzed through open coding and affinity diagramming. The software version with user insights applied has been selected as the central communications platform for the High Intensity Drug Trafficking Area (HIDTA) program.
Challenge
The challenge is that BLTN is addressing a data heavy and complex space that requires advanced levels of security and visibility controls due to the nature of the law enforcement industry. BLTN also has a variety of features powered by advanced technology that need to be compatible with each other. It was challenging to ensure the data is easy to consume, easy to navigate, and easy to share while also applying technological advances to aid the users in the law enforcement space.
Realization and Technology
The platform is hosted on AWS and powered by NLP and AI. The NLP aids the search feature and the AI enables the recommendation and detection feature. An advanced Geographic Information System (GIS) technology is employed to enable the geo-visualization of crime data. The design was primarily carried out in Figma by using a design system and informed by quantitative and qualitative research with real users. The qualitative research was analyzed via open coding and affinity diagramming.
Operation and Interaction
Police users log in and can view posts from other users and agencies in their area. They can view these in a grid or geo-referenced manner. As officers post, an AI scans all media, text, and unstructured data for connections. Users are alerted to relevant links and put in contact with the relevant agencies/users via on-platform messaging. Users can link data through link controls and visualize linkages on the map or evidence board views helping to solve the crime.
Project Duration and Location
BLTN was published in May, 2022, and the design project for refining BLTN started in May, 2023 and finished in September, 2023 in the United States.
Specifications
Web dimensions are 1440 px * 1024 px. BLTN is a B2G SaaS product available on the Web and Mobile that is FBI CJIS certified. It is only available to licensed and authorized individuals in the law enforcement space.
Keywords
Artificial Intelligence, Natural Language Processing, Public Safety, Collaboration, Information Sharing, Digital Infrastructure, Civic Technology, Crime Reduction

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