Service Design for College Enrollment Collaboration Platform Admission Mode by Shantou University Wins the Silver A' Design Award in Meta, Strategic and Service Design

Shantou University acknowledged for meta, strategic and service design by the international grand jury of the 2020 - 2021 A' Design Award & Competition

FOR IMMEDIATE RELEASE

COMO, Italy, April 23, 2021 /DesignNewswire/ A' Design Award & Competition has confirmed the Silver A' Design Award in the Meta, Strategic and Service Design category for Service Design for College Enrollment Collaboration Platform Admission Mode by Shantou University. The recognition forms part of the 2020 - 2021 A' Design Award & Competition and was decided through blind peer review by an international grand jury panel of established academics, design professionals and press members, who evaluated anonymized entries against predetermined criteria.

What the Silver A' Design Award Means

The Silver A' Design Award celebrates top-tier designs that embody excellence and innovation. This award acknowledges creations that are not only aesthetically pleasing but also highly functional, reflecting the designer's deep understanding and skill. Silver A' Design Award recipients are recognized for their contribution to raising industry standards and advancing the practice of design. Their work often incorporates original innovations and elicits a strong emotional response, making a notable impact on the improvement of everyday life.

Regarding Service Design for College Enrollment Collaboration Platform Admission Mode

Service Design for College Enrollment is a service system created for the enrollment period of a university. The design combines an online collaboration platform with an offline space. On the platform, staff from different departments jointly add and update the module information and statistics they are responsible for. In the offline space, tools such as journey maps support analysis, discussion and decisions. Students receive consulting services, admission reception, peer guidance and admission brochures. The aim is to improve work across departments and to reduce student anxiety.

About Shantou University

Ruiqi Yao is the service designer of the Shantou University. He is committed to assisting the team in mining user needs, solving complex organizational and environmental issues, and promoting the advancement and implementation of the project. He is good at structuring user-centric projects, including the whole process from demand insight to design implementation. During his work, he was responsible for designing the university's government system model, such as the student management system and one-stop service system.

Award Record

With this recognition, Shantou University is a winner of 1 A' Design Award.

About the A' Meta, Strategic and Service Design Award

The A' Service Design Award is an international design competition recognizing excellence in service designs by consultancy companies and brands worldwide. The competition is organized within the A' Design Award & Competition and is open to service designers, strategic design consultants, business designers and UX/UI designers from all countries. Entries typically include design strategy, design management, service design, franchising design, strategic design and service blueprints. Awarded service designs are published at https://dezigners.org/design-category/service

About A' Design Award & Competition

A' Design Award & Competition is an international, juried design accolade organized annually since 2008. The competition is open to entries from all countries. The A' Design Award has a philanthropic mission to advance society through good design by recognizing and promoting superior products, projects and services that benefit society, and by creating a global awareness and appreciation for good design practices and principles. Entries are peer reviewed and anonymously evaluated by an international grand jury panel of established academics, design professionals and press members against predetermined criteria such as functionality, ergonomics, engineering, presentation, innovation, usability, sustainability and technology, with score normalization applied to remove biases. Awards are conferred at Platinum, Gold, Silver, Bronze and Iron levels. The A' Design Prize granted to eligible laureates includes the award trophy, the certificate of design excellence, the hardcover yearbook, a lifetime license to use the A' Design Award winner logo, exhibition of awarded works, an invitation to the gala night and award ceremony in Italy, inclusion in the World Design Rankings and Designer Rankings, and public relations and publicity services. Registration, the upload of a work and the preliminary score are free of charge, and Professional and Digital Edition laureates are not contractually obliged to pay further fees to claim the A' Design Prize. Further information is available at https://competition.adesignaward.com

Press Resources

Winner Page: https://dezigners.org/120255
A' Design Award Page: https://competition.adesignaward.com/120255
Media Showcase: https://www.designnewsroom.com/!120255
Laureate Profile: https://dezigners.org/d/302246

Media Contact

Giulia Ferrari, Press Office
Designers.Org
Via Leone Leoni 32, 22100 Como, Italy
press@designers.org
+39 031 4491953

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Fact Sheet

The Work

Project: Service Design for College Enrollment Collaboration Platform Admission Mode
Function: Collaboration Platform Admission Mode
Category: Meta, Strategic and Service Design
Discipline: Service Design
Industry: Business and Design Industry
Colors: Cadet Blue, Dark Gray, Lavender, Light Gray and Light Steel Blue
Images: 5

The Recognition

Laureate: Shantou University
Country: China
Recognition: Silver A' Design Award
Edition: 2020 - 2021
Design ID: #120255

Credits

Team: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Image Credits: Photographer Zihao Chen, Department Kit, 2020.

Design Details

Unique Properties: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services. For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Inspiration: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period. In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Research: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments. Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Challenge: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Realization and Technology: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Operation and Interaction: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Project Duration and Location: The project started in 2019 in China and finished in 2020 in China.
Specifications: Physics： Department Kit:210mm×297mm×100mm Campus Manual：297mm×420mm Volunteer Medal：80mm×80mm non-physical： Web pages based on Html for Chrome & IE & firefox
Keywords: Service design, Web design, Visual design, Process design