My Jcb Kreditkort-app af Fourdigit Inc. er en højt anset vinder af den meget prestigefyldte 2025 A' Design Award i Guld i konkurrencekategorien Mobilteknologi, Applikationer og Software Design.

GuldMobil· 2025

My Jcb Kreditkort-app

af Fourdigit Inc.

Klient: JCB Co., Ltd.

Vinder af A' Design Award i Guld i kategorien Mobil

82,129

Verificeret Prisvinder

Verificer Prisstatus for #167269

Besøg Websted Se på A' Design Award Pressemeddelelse Prisemblem

Farver

Designet

Om My Jcb Kreditkort-app

Den japanske erhvervssektor prioriterer pålidelighed i serviceleveringen frem for teknologisk innovation. Initiativet til fornyelse af platformen fokuserede på at etablere et sikkert fundament, samtidig med at sikkerhed og bekvemmelighed blev afbalanceret. Med udgangspunkt i brugerfeedback implementerede initiativet tre nøgleelementer. Optimeret opgavespecifik adgang til hyppigt anvendte funktioner såsom visning af kontoudtog og pointombytning. Personaliserede visninger, der prioriterer information baseret på brugshistorik. Et rent, forfinet design, der styrker JCBs pålidelighed og tillid.

Anerkendelsen

Om A' Design Award i Guld

My Jcb Kreditkort-app er vinder af A' Design Award i Guld, en uhyre prestigefyldt anerkendelse, der tildeles førsteklasses, vidunderlige og fremragende designs. Guldvinderne er yderst innovative, højt visionære og glamourøst blændende skabelser, der afspejler deres designeres geni, visdom og dygtighed. My Jcb Kreditkort-app forventes at være en højt rost, trendsættende og monumental opfindelse, der leverer hidtil uset værdi. Dette design, der har vundet A' Design Award i Guld, er et spektakulært, respekteret projekt, som i høj grad gavner og flytter grænserne for kunst, videnskab, design og teknologi. My Jcb Kreditkort-app skaber intense følelser af begær, vækker passion, opmuntrer kreativitet og fascinerer os.

Bag Designet

Pressemappe

Credits, teammedlemmer og tekniske detaljer leveret af designeren.

Unikke Egenskaber: The application promptly notifies users and provides guidance on the appropriate actions in the event of potential fraudulent activity, enabling users to take immediate steps.
For high-grade cardholders, the application offers integrated concierge services, such as restaurant reservations, that can be completed entirely within the application.
Dimensioner & Emballage: Usage Status at a Glance: The app provides a clear and accessible view of usage history.
Statement Management: The app allows for efficient sorting and filtering for quick access.
Security Status Visuals: The app displays the security status of the cards in use, and it notifies users of recommended changes to settings as needed.
Customizable UI: Personalize card design for one’s preferences.
Online Concierge: Complete reservations and tasks via the app, previously done only via calls.
Tags: FinTech, DigitalInclusion, SecViz, HCD, Finance, Card
Produktionsteknologi: - The development process, utilizing agile methodology with scrum teams, involved comprehensive research including input from 20,000 users and interviews with over 50, to analyze strengths and weaknesses. Multiple user personas were established and verified through design processes during the two-year planning and development phase.
- Post-release optimization continues through regular user testing and feedback integration, resulting in an intuitive UI/UX that enhances user experience.
Designudfordring: The application renewal process required a significant investment of time to determine appropriate UI and service implementations that would address users' concerns regarding fraud and overspending.
Through repeated user interviews and leveraging business expertise, it was determined that visualizing security status would be key to solving these challenges.
The solution includes features such as a "Security Setting Status" that displays security levels through color indicators.
Forskning: The research objective was to redefine the app experience by balancing security and convenience to reduce card fraud risks.
Surveys, interviews, and usability testing revealed users' desire to view security status within the app. This led to the implementation of new security screens, achieving integrated value delivery through both card and application security features.
Security visualization provides user confidence and leads to increased usage, as demonstrated by an App Store rating of 4.6.
Inspiration: In Japan’s growing cashless society, JCB developed its member application under the concept of "Card-App Integration." The application has been renewed with features addressing challenges such as difficulty in tracking card usage and increasing fraud risks. The platform aims to support all users regardless of financial literacy, creating a secure and convenient service experience that can be relied on while working to establish new value in card services.
Projektvarighed: This renewal project commenced in April 2021 and was initiated in November 2023, with ongoing continuous improvements.
Driftsflow: - The application displays the card security status, allowing users to execute necessary actions through the most direct pathways with minimum steps.
- Personalization features based on membership levels have been redesigned to enhance the concierge service for high-grade cardholders, ensuring a seamless reservation completion experience within the application.
- Easy-to-read fonts, adjustable sizes, and simplified financial expressions create intuitive operability for users with varying needs.
Teammedlemmer: Produce: Ken Kotsugi
Creative Direction: Takehiro Suenari
Direction: Takeshi Hamabe, Naohiko Sakata, Koji Machida, Koki Nakanishi, Minori Suzuki, Akiko Ishii, Junichiro Suzuki, Yuko Takemura, Chisato Koji, Takeshi Nakao, Takehiro Taguchi, Kaoruko Kusunose, Hikaru Saito, Taro Aizawa, Masanori Kinoshita
Design: Tomoki Toi, Masatsugu Hori, Arisa Terui