iDwell Kundeforholdsstyringssoftware af Maria Roen er en højt anset vinder af den meget prestigefyldte 2023 A' Design Award i Bronze i konkurrencekategorien Grænseflade-, Interaktions- og Brugeroplevelsesdesign.
BronzeGrænseflade· 2023
iDwell Kundeforholdsstyringssoftware
af Maria Roen
Klient: iDWELL
Vinder af A' Design Award i Bronze i kategorien Grænseflade
Verificeret Prisvinder
Verificer Prisstatus for #149737Designet
Om iDwell Kundeforholdsstyringssoftware
iDwell er kundeforholdsstyringssoftware designet til ejendomsadministration. Ejendomsadministration involverer store mængder information, dokumenter og kontrahenter. iDwell automatiserer rutineprocesser for at reducere denne arbejdsbyrde. Funktionerne omfatter vedligeholdelsesbilletter, fuld integration af e-mail og kommunikation samt automatiseret workflow. Separate applikationer betjener udlejere og lejere. Et tilpasseligt dashboard viser analyser, åbne opgaver og anmodninger, ulæste beskeder og en nyhedsfeed. Et fleksibelt filtreringssystem hjælper brugerne med at arbejde med store datamængder.
Anerkendelsen
Om A' Design Award i Bronze
iDwell Kundeforholdsstyringssoftware er vinder af A' Design Award i Bronze, en højt prestigefyldt anerkendelse, der tildeles enestående designs, som udmærker sig ved kreativitet, opfindsomhed og skarpsindighed. Bronzevinderne er rigeligt dygtige og påfaldende kreative artefakter, der bekræfter deres designeres store erfaring, fantasi og snilde. iDwell Kundeforholdsstyringssoftware forventes at være en højt estimeret, beundret og kær genstand, der er bemærkelsesværdigt professionel og innovativ. Dette design, der har vundet A' Design Award i Bronze, indarbejder bedste praksis inden for kunst, videnskab, design og teknologi og er fremragende på grund af sin sans for detaljer. iDwell Kundeforholdsstyringssoftware tilfredsstiller pragtfuldt behov, rører længsler, charmerer følelser og appellerer til nysgerrigheden.
Bag Designet
Pressemappe
Credits, teammedlemmer og tekniske detaljer leveret af designeren.
- Unikke Egenskaber
- Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
- Dimensioner & Emballage
- iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
- Tags
- Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
- Produktionsteknologi
- For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
- Designudfordring
- The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
- Forskning
- During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
- Inspiration
- The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
- Projektvarighed
- Austria
- Driftsflow
- On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
- Billedkreditering
- Maria Roen
Sponsoreret
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