Die ontwerp Ling Kletsbottoepassing deur Qian Wan is 'n hoogs gewaardeerde wenner van die baie prestigieuese 2023 A' Design Award in Yster in die Mobiele Tegnologieë, Toepassings en Sagteware Ontwerp-kompetisiekategorie.

YsterMobiel· 2023

Ling Kletsbottoepassing

deur Qian Wan

Kliënt: Qian Wan

Wenner van die A' Design Award in Yster in die Mobiel-kategorie

20,987

Geverifieerde Toekenningswenner

Verifieer Toekenningsstatus vir #144682

Bekyk by A' Design Award Persverklaring Toekenningskenteken

Kleure

Die Ontwerp

Oor Ling Kletsbottoepassing

Ling is 'n opvoedkundige mobiele kletsbottoepassing wat betroubare leerhulpbronne oor gelykheid, diversiteit en inklusiwiteit verskaf om Chinese internasionale studente te help leer oor diskriminasie en teistering en dit te voorkom. Die app verbind ook gebruikers aan hul skool se betroubare bronne vir gevalverslaggewing. Deur gehumaniseerde gespreksinteraksie maak die app dit makliker vir mense om oor moeilike onderwerpe te praat.

Die Erkenning

Oor die A' Design Award in Yster

Ling Kletsbottoepassing is 'n wenner van die A' Design Award in Yster, 'n prestigieuse erkenning wat toegeken word aan goeie ontwerpe wat voldoen aan die professionele en industriële vereistes wat van goed ontwerpte skeppings verwag word. Wenners in Yster toon groot vaardigheid, hoë spesialisasie, kundige begrip en die kreatiewe vermoë van hul skeppers. Daar word verwag dat Ling Kletsbottoepassing 'n hoog aangeskrewe, bewonderde en gekoesterde skepping is wat prakties en innoverend is. Hierdie ontwerp wat die A' Design Award in Yster gewen het, integreer die beste praktyke in die bedryf en het bekwame tegniese kenmerke gekoppel aan kundigheid en talent. Ling Kletsbottoepassing word gerespekteer vir sy deeglikheid en is ontwerp om verbeterings in lewensgehalte te bied wat help om die wêreld 'n beter plek te maak.

Agter die Ontwerp

Persstel

Krediete, spanlede en tegniese besonderhede verskaf deur die ontwerper.

Unieke Eienskappe: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Afmetings & Verpakking: The app is designed for iOS.
Etikette: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Produksietegnologie: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Ontwerpuitdaging: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Navorsing: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Inspirasie: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Projekduur: The project started in June 2021 in LA and finished in August 2022 in Seattle
Bedryfsvloei: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.